When you pay for full HomeSwapper membership, you have the choice between a one-off payment, or an ongoing payment setup, which means that payments will be taken to keep your account active until you tell us you want to stop payments.
At the bottom of the payment options page you’ll see the option for ongoing payments. If you choose to leave the box ticked, this will opt you into this agreement. Unfortunately we cannot refund any ongoing payment transactions. However, you can cancel your ongoing payment agreement at any time as there is no minimum contract period for this at all.